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Our Plumbing Contractors Answer Your Frequently Asked Questions

Our plumbing contractors get a lot of questions when we are on the job. Here are some of the most common ones and our answers. If you don't see the answer you're looking for, give us a call and we can usually help you right over the phone!


Why does my toilet keep running after I flush it?

This is one of the most common questions our Pasadena plumbing pros get. Toilets that continually run usually have a problem with the rubber flapper at the bottom of the reservoir. The flapper isn't completely sealing and water is leaking down into the bowl. This can be caused by mineral build-up or because of a cracked flapper. Fixing it is quick. Turn off the water supply behind the toilet, drain the reservoir with a flush, and then inspect the flap. If it isn't cracked or broken, check the drain itself. If there is a mineral build up, clean it off with CLR or another rust, calcium and lime remover.   


Water meter counts up in Pasadena, TexasWhat caused my water bill to double last month?


You have a hidden leak (or you took several really long showers). Check your toilets by placing three drops of food coloring in the reservoirs and letting them sit for 5 minutes. If there is color in the bowl after this time, the toilet leaks and should be fixed. Dripping faucets can also cause a water bill to increase, but not double. If your toilets are ok, you probably have a leak in a supply line and need to have it found and fixed by a professional.



Why is my water heater making a popping sound?


A popping sound in the water heater is an indication of sediment build-up at the bottom of the tank. If the sediment is covering the electric heating element, or the base of the tank in the case of gas heaters, it increases in temperature past 212 degree and the water can boil on contact with the sediment. What you are hearing is the sound of air bubbles popping at the surface of the water inside the tank. A sediment flush will fix this issue.


Sioux Chief water hammer arrestors used for quieting loud water pipes

Why do my pipes make that sound?


That depends on the sound.
A squeaking sound happens when water runs through the pipes and causes the pipe to rub against anchoring straps that hold them to the structure of the house. These are completely normal but can be eliminated with the addition of foam insulation around the pipes.


A hammering sound, like someone banging on the pipes, is caused by a pressure change in the pipes. The pipes shake when the water is turned off and bang violently against the anchor straps. This can be fixed with the addition of a water hammer arrestor valve.


My hot water is turning yellow. What does this mean?


You sacrificial anode has failed and the interior of your water heater is starting to rust. A replacement rod will need to be installed by a Pasadena master plumber to stop the tank from rusting out.

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